Shut down problem in windows xp

handsome · 06-17-2008, 03:11 PM

About 50% of the time I try to shut down my computer I get a "program not responding" and I have to end it now. The program is "ccSvcHst" this just started about a month ago. When it does this, it takes about 5 minutes for my system to fully shut down. It is getting annoying, does anybody know what this is or how to fix it? I have tried every kind of scan and fix tool that I know of. Repaired windows files, cleaned registry, cleared restore points, defrag, ran full Norton scan. Nothing seems to work. I keep my hard drive very clean and free of clutter and bloatware. I have no clue what triggered this error.
- Windows XP Pro w/all updates
- Norton 360 w/all updates
Here is my hardware
- Motherboard - Chipset Intel i945P Dell Inc. 0FJ030
- Pentium D 3.2 GHz W/2 cores
Can anyone help me out?

Cannabiseur · 06-17-2008, 03:17 PM

Norton 360 is causing the error, do you use Internet explorer by chance? ccSvcHst is a phishing filter that scans every website you visit and it causes system failure and uses a ton of your CPU's performance, sometimes up to 100% causing freezes and an all around slowness. I would recommend getting rid of Norton ASAP, by using their uninstall program they offer on their website. Norton is notorious for causing major problems. I would recommend a program called NOD32, it's the most recommend among the techs nowadays. If you get rid of norton, you will never have the problem again. If you would like to keep norton, I can tell you how to turn the phishing scanner off..but you'll lose security this way.

kiwi · 06-17-2008, 08:48 PM

I was having the same issue with Nortons a few months ago so I removed it from my system and installed AVG instead, also I use Mozilla Firefox instead of windows explorer. Seems to have made a huge difference for me.

PigSnout · 06-17-2008, 09:58 PM

check this link out there are a couple things you can try.
CCsvchst.exe error message during shutdown .. - CNET Spyware, viruses, & security Forums

Shut down problem in windows xp

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